We hope you find what you are looking for. Explore FAQ`s
What is Tevau?
Tevau is a modern financial platform that bridges traditional banking with digital assets. It allows users to hold, manage, and spend both fiat and crypto globally using an app-connected card.
Who can use Tevau?
Anyone above the legal age in their country with valid KYC documents can sign up and use Tevau.
What makes Tevau different from traditional banks?
Tevau offers instant global spending, real-time crypto-to-fiat conversion, and advanced technology with minimal fees — all from a single app.
Is Tevau a bank?
No, Tevau is a fintech platform. While it offers banking-like features, it operates using digital infrastructure with regulated custodians.
What types of cards does Tevau offer?
Tevau offers both physical and virtual cards that can be used for in-store, online, and ATM transactions worldwide.
How do I order a Tevau card?
Once you've verified your account via the app, you can request your physical or virtual card directly from your dashboard.
Where can I use my Tevau card?
Tevau cards can be used anywhere Visa or the applicable network) is accepted — online or offline.
Can I withdraw cash from an ATM?
Yes! Tevau's physical card allows for ATM withdrawals in local currencies, depending on location and network availability. Foreigner Interest Charges is 1.2% only.
What currencies does Tevau support?
Tevau supports USDT and BTCW currently and coming soon willl be a growing list of popular fiat cryptocurrencies like USD, EUR, HKD, GBP and more.
Can I transfer USDT in and out of my Tevau wallet?
Yes. You can deposit and withdraw USDT using wallet addresses provided in the app. But once you top up to the virtual or physical card then you can only withdraw it from ATM or just spend it.
Does Tevau have an app?
Yes! The Tevau app is available for both iOS and Android, giving users access to their wallet, transactions, cards, and settings.
How do I fund my Tevau card?
You can fund your Tevau Card via USDT deposits or transfer from other users to the wallet and then top-up to the selected physical or virtual card.
How fast are Tevau transactions?
Most transactions, including crypto-to-fiat conversions and card usage, are processed in real time. If the internet connection is good, our test from USDT to Wallet to Physical Card Top up is less than 5 minutes
Are there any fees?
Tevau offers competitive, zero fee for transactions, only 1% on to pup card fees, and only 1.2% forex fee for foreign transaction. If ATM withdrawal, 1.9% charges will be incurred. That's all the fees, no hidden charge.
Can I send money to another Tevau user?
Yes! You can instantly send funds between Tevau users with no fees.
Is Tevau safe?
Yes. Tevau uses industry-leading security, including cold/hot wallet separation, custodial protection, security code, and data encryption.
What happens if I lose my card?
You can freeze or disable your card directly from the app. A replacement can be ordered easily.
Is my crypto insured on Tevau?
Crypto assets are stored with licensed custodians offering high-grade protection, though specific insurance coverage may vary by jurisdiction.
Is there any Discount?
Yes. Tevau.co do offer a 20% rebate for succes applied for physical card user, Please contact us for more details.
How do I contact support if I have an issue?
We are an affiliate site of Tevau Group. You can reach Tevau’s support team via the in-app chat, email, or through the official website’s support portal. In addition, you can bring any concern to discuss in the telegram community group
Building a lively community: Explore our pricing plans
1Visa card
- Apple Pay & Google Pay
- Global online shopping & Subscriptions
- Daily transaction limit up to $150,000
- Daily Limit up to $1,000,000
- Monthly limit up to $1,000,000
- Unused cars close after 6 months
2Visa card
- Swipe and Tap payments
- Monthly ATM limit up to $200,000
- Apple Pay & Google Pay
- Global online shopping & Subscriptions
- Monthly Non-ATM limit up to $1,000,000
- Daily ATM limit up to $100,000